The museum is committed to accommodating visitors with all needs and abilities. Admission is free.

To request accommodation, please contact us in advance of your visit by calling the main office at 440-775-8665 (general questions) or the Education Department at 440-775-8671.

Designated parking spaces are available immediately behind the museum (off Willard Court), and the sidewalk leading to the north entrance is barrier-free.

Most public programs are held in spaces accessible to visitors with limited mobility.

Please note that the Ripin Gallery is only accessible by stairs. We regret any inconvenience this may cause. Visual guides to exhibitions in the Ripin Gallery are usually available at the Welcome Desk, which is located near the front entrance.

Entrance and Parking Map

Ramp Access

People with limited mobility may use the north entrance, which has a ramp and automatic door. Please download a map showing our courtyard entrance. The north entrance is located through the courtyard at the rear of the museum; the courtyard door faces East Lorain Street (State Route 511), which is to your left when facing the front of the museum.

A wheeled walker is available for use within the building, but we do not furnish wheelchairs. You may contact us in advance to reserve wheelchair seating for public events, but it is not necessary. We have stool seating and benches available for use in the galleries. Public restrooms are wheelchair and walker accessible.

Augmented Reality Tours

Visit us online with Allen Augmented Reality, an online platform that enables you to navigate through our galleries, read labels for hundreds of artworks, and access audio talks about some of the most famous objects in the Allen's collection.

Hearing

The Allen App may be used on your cell phone or other device to access audio descriptions of more than 70 objects, a tour in Mandarin, and even musical compositions inspired by works of art. 

Assisted listening devices are available at Allen After Hours events.

Try the Allen App

Vision

For visitors with low or no vision, high-description guided tours of the galleries are available with advance notice. We can supplement these tours with our touch collection, or provide a fully tactile tour upon request.

Use the Allen App to access descriptive narrations on more than 70 objects in the collection. Just download the application to your cell phone or other device.

Restrooms

Restrooms are gender-specific and wheelchair-accessible.

Service Animals

Certified service animals on leashes are welcome in the museum.